Let us understand what claim code is and how to use it.
First you have to locate this code, in plastic cards it may be present at the back of the card you need to scratch it off. In redeeming digital code you have to select the code from email and copy it to the claim code section.
How to use claim code for purchase of a product?
This method can be used only for the prepaid orders
Redemption issues one may face
Voucher has been already used: –
while redeeming the gift card if this message pops up on your screen that means the gift card is already used by someone, to check if it’s used by you, you can check your gift card balance.
Scratched claim code:-
if you scratched the code while scratching the card and it’s unreadable, in that case you just need to contact customer care and provide them following details like
Serial no. of cardOrder no. Buyer’s name and asked detailsEmail/ residential address etc.
Gift card balance is not transferable: – while redeeming a gift card make sure you are transferring the amount in a right account because once the voucher is redeemed the amount from the gift card is not transferable. Gift card expired:- gift cards are only valid for 1 year after that they expires and cannot be claimed after that, so make sure you claim it within the time period of 1 year. If somehow it expired you can request for revalidation.
Common gift card scams and how to save yourself from one
Fraud calls–
Unsolicited emails–
scammers can send you emails giving you some offers for using gift cards for a purchase, just don’t do that because once you provide them your gift card they will vanish, and also report them in the scam section.
Fake gift cards–
there are many scammers or unauthorized sellers who are selling gift cards for cheap that will be of no use later so make sure you buy a gift card from authorized seller or from the website.
Offering money in exchange of gift card–
if you receive a call or email offering you money in exchange of gift card beware it is a scam, the gift card can be claimed only by the methods listed above keep that in mind.
Q- What to do in a situation in which you have shared a claim code with a scammer.
Well in that case try to claim the gift card before scammer. If the claim code is used, report this problem to the law enforcement agency via cyber crime portal or report it to the 24×7 customer service team.
